Introduction

Last Updated: [Insert Date]

Viveboard (“we”, “our”, “us”) is committed to protecting the privacy of merchants and their customers. This Privacy Policy explains how our AI-powered content creation app (the “App”) collects, uses, stores, and protects data—including protected customer data—when integrated with Shopify. Our goal is to help Shopify merchants generate and manage high-quality content while complying with privacy and data protection laws, including GDPR, CCPA, and Shopify’s privacy requirements.

1. Data Collection & Use

1.1. Information We Collect

Merchant Information: We collect your account details (name, email, etc.) and Shopify store data (shop domain, store ID, and an access token) required to integrate and push content from Viveboard to your store.

Protected Customer Data: When using our App to push content, we may access minimal customer data (such as names, emails, or addresses) from Shopify. We only request the data necessary to provide our service.

Usage Data: We gather information about how you use the App, including technical details (IP address, browser type, etc.) to improve our service.

Cookies: We use cookies and similar technologies to enhance your experience.

1.2. How We Use Your Data

We use your data to generate, customize, schedule, and publish content, integrate with Shopify, analyze usage patterns, and ensure legal compliance.

2. Data Minimization & Transparency

We collect only the data necessary to provide our services. We clearly inform you about the types of data we collect and their purposes.

3. Data Retention and Deletion

We retain your data only as long as necessary to provide our services and comply with legal obligations. Upon request, we will delete or anonymize personal data, in line with applicable laws and Shopify’s guidelines.

4. Data Security

We implement robust security measures, including encryption at rest and in transit, strict access controls, and regular audits, to protect your data.

5. Compliance with Privacy Laws

We adhere to GDPR, CCPA, and Shopify’s protected customer data requirements, ensuring that personal data is processed minimally, transparently, and securely.

6. Data Sharing and Third Parties

We do not sell your personal data. We share data only with trusted partners who assist in operating our App, under strict confidentiality agreements.

7. Your Rights and Choices

You have rights to access, correct, or delete your personal data. To exercise these rights, please contact us at support@viveboard.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website. We encourage you to review this policy regularly.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: hello@viveboard.com
Website: https://www.viveboard.com